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I am an ex-conveyancer and frankly 35yrs ago when we didn't have email, nor bacs, and solely relied upon the post and bankers drafts, we completed conveyancing transactions far far more efficiently than conveyancers do nowadays. What causes the delay is as follows:-
parking the file until every last detail is received but not reminding the client in a timely manner
not chasing the client or alerting the introducer to delay
requesting redemption statements too soon
Point scoring (for whose benefit ?)
reactive rather than proactive
