Are you tired of missing out on leads from your website?
Many small business owners would like an out of hours service to answer general enquires and to capture leads from callers but can’t necessarily afford the luxury of employing someone to be on hand 24-7-365.
Equally, having the same during working hours to free up time for both admin staff and advisers may also prove to be an attractive proposition.
Enter ‘Conversational’ AI interactive Agents - No More Typing!
With the rapid rise in interactive voice technology in recent years, there has been a monumental shift in affordable technology that now allows just that.
Conversational agents negate the need to type in questions or their contact details. Instead, they simply talk with the agent who is trained to answer general questions about your products or services but not to give personal advice.
Imagine how much easier that is rather than struggling to enter details into those tiny web forms on a mobile phone where over 60% of interaction takes place.
We’ve been looking at one option that doesn’t require either a degree in computer science to configure or cost a king’s ransom.
Following a straightforward configuration process you’ll get a simple line of code that you or your web developer can easily add to any web page or pages that you want to get up and running.
And with dozens of incredible life-like male and female voices and even the ability to replicate your own voice to act as your AI interactive agent, you’ll be spoilt for choice.
You’ll be able to provide a service to prospects seeking general information in a quick, convenient way rather than navigate their way through pages on your website or engage in a live phone conversation which might not suit them at the time.
Five key advantages of deploying a trained AI voice sales agent on your website.
1. Efficient Lead Capture: Your AI voice agent can be trained to politely request contact details, providing you with a steady flow of leads. This ensures that potential clients can leave their information to receive further details or request to schedule an appointment, even outside regular business hours.
2. 24/7 Availability: Unlike human agents, the AI voice agent is available around the clock, allowing you to engage with prospects and answer general enquiries. This improves the customer experience and increases your chance of capturing leads at any hour.
3. Broad Service Knowledge: Your interactive AI agent can be trained to provide accurate, comprehensive information about your range of services. It can even be set to answer frequently asked questions and guide prospects on various options, such as mortgages for first-time buyers, remortgage options, and mortgages for the self-employed, making it easy for clients to understand your brokerage offerings.
4. Improved Efficiency: Handling routine queries frees up you and your staff to focus on personalised consultations and more complex enquiries. This allows you to streamline operations, ensuring dedicating the time to clients who require in-depth advice.
5. Professional Compliance: Your AI agent can be prompted to give general information only and avoid specific advice, ensuring compliance with regulatory requirements. By not providing personalised recommendations it keeps interactions safe and within legal bounds while still supporting prospects’ general understanding of your range of available services.
We have produced an example of a fictitious mortgage broker who has deployed an interactive conversational AI with a prospect enquiring. If you’d like to listen to the example please email using Ai agent in the subject line.