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Hi!
Thanks for replying! I certainly understand this feedback and can confirm it is very much on our radar.
Anything that supports us in helping our would-be customers and supports sourcing for you is hugely important to us and I agree we will be losing cases in some instances.
We reviewed our tariff or charges recently and removed a whole host of fees including valuation fees and fees to make changes - which was I hope a really good step in the right direction for us.
So very much something on the list for us and as soon as anything changes you'll be the first to know :)
AJ
