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Full praise to the brokers who have had the balls to clearly state the issues (I don't disagree with any) that put Santander at the bottom of many brokers lists (including ours).
... and PROVISIONALLY, full praise to AJS who has had the balls to come on here, 'take it on the chin' and give an undertaking to try and address these items internally.
I wish him/her luck (this is an organisation where it was always apparent that BDMs had no influence) - we would all be pleased to see success in addressing these items.
My 10 penneth - I accept the assurance about dual pricing, but it is dual criteria that 'sticks in my craw'.
... AND hiding the value/LTV used on product transfers 🤬 🤬 !!
