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Hi
Really sorry to hear your negative experiences with us and can understand why you perhaps aren't keen to use us based on that.
We absolutely don't want to take your clients though- we want to support you to keep them even if they won't be staying with Santander. There are some changes and tweaks afoot which I've mentioned in other posts that I hope will demonstrate this and you may feel willing to give us another shot - I hope ☺️
AJ
