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Hi
Absolutely I'm feeding all this back so thank you for your input too! Sorry to hear you haven't had the best experience with your telephone BDM though.
I'm sorry you haven't seen us at industry events - my calendar is always full of them across the country - this year there are event more so I really hope you see us and we can have a chat.
Happy to put you in touch with your BDM if it helps? Or support them if there are areas of training necessary 🙂
AJ