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Whatever you have stated in this thread the general attitude of Santander never lean s towards brokers. I still see the underlying approach is to screw over brokers wherever possible
The email below was sent to my client for a product due in May - we are the last choice listed and only after asking the client to do everything but speak to their broker (I have underlined the statement where it reads to me as a put down to using a broker)
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If you take a new deal now, we'll set this up to start as soon as your current deal ends. Our rates are the same online, by phone, or with a mortgage broker.
If you prefer, you can choose to do nothing, which means you'll pay the Follow-on Rate (FoR) or Standard Variable Rate (SVR) as soon as your deal ends. This rate will be higher than other deals available to you.
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You can review our latest deals anytime in our Mobile Banking app or Online Banking. Read our changing your mortgage deal page to find out more.
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If you're not making other changes to your mortgage and are happy to choose a new deal yourself, you can book it in Mobile Banking, Online Banking, or through our online mortgage transfer service.
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If you'd like help choosing your next deal, or want to make other changes to your mortgage at the same time, you can call us on 0800 077 8058.
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For impartial advice, you can contact your independent financial adviser or mortgage broker.
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You can check any time to see what new deals are available to you. If you want to change or cancel the new deal you accept, you can. You just need to contact us, or your mortgage broker, at least 14 days before your new deal is due to start.
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You can see which of these applies to your mortgage in the Mobile Banking app, Online Banking or in your annual mortgage statement.
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