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Well, I hope Santander see the light and reverse 15 years of acting as if they are doing the world a favour, and introduced business is theirs and Brokers are the enemy.
For me Santander will need to go further than other lenders to make up for what has been a disgraceful way to trade, as its obvious that they are now suffering as a result.
The fact that you are asking whats wrong with Santander is worrying as it should be painfully obvious already that its corporate arrogance.
For example name one other Lender who tried to bully networks into giving them business by introducing volume and case quality requirements linked to the proc fee?
