Shawbrook appoints Product Manager for Commercial Mortgages division

14 March 2016

Shawbrook Bank is pleased to announce the appointment of Steven Fitzhugh in the newly created role of Product Manager.

Steven has been working in the financial industry for 22 years, amassing a wealth of experience relating to product development and analysis. This includes 12 years with the Leeds Building Society as an Assistant Product Manager and then Product Marketing Team Leader, where his chief responsibilities were mortgage product lifecycle management and product benchmarking.

In his most recent role at Cardif Pinnacle as a Customer Insight Manager, Steven expanded his expertise in conducting market analysis and carrying out quantitative and qualitative research. This will be pivotal to the Product Manager role at Shawbrook Commercial and its ability to enhance the service provided to brokers, where Steven will be developing a strategic product roadmap for the business moving forward.

Commenting on his new role, Steven said:

“I was attracted to the role of Product Manager as soon as I saw it, having heard positive endorsements about Shawbrook through some of its employees who I had worked with during my time at Money Partners, where I was a Product Analyst. From my own research, I was also aware that amongst the specialist banks, Shawbrook is the one making the most noise and was impressed by its commitment to innovative mortgage products. As someone with a product-oriented background, this is a compelling opportunity to work with a progressive bank, and I look forward to further developing our product range for Broker Partners.”

Karen Bennett, Sales & Marketing Director for Shawbrook Commercial remarked:

“The entire team is pleased to welcome Steven on board.

This is a crucial role going forward, and we have been keen to recruit a candidate of Steven’s calibre for some time. With a strong track record in monitoring industry trends, analysis and product improvement initiatives, we are confident that he will provide valuable insights into how we can improve our offering to brokers and their clients.”