Launch of online valuation instruction features as part of Shawbrook’s ongoing “Summer Stampede” campaign

25 May 2017

The Commercial Mortgages team has a raft of initiatives planned over the summer months… 

With AVMs in place already across Residential (RI & RI0) products, Shawbrook has launched a further initiative designed to increase the efficiency and convenience of the valuation process. Across all products, brokers accredited with the lender will now be able to instruct valuations online via the Broker Hub platform. 

This important new development is accessible via the case tracker screen where brokers may select the new option to instruct online, following a very straightforward navigation process. The journey continues through to online payment via the Appraisers website with confirmation provided direct to the broker by Appraisers. 

The launch of this project brings a multitude of benefits - not least the significant increase in efficiency - including a reduction in duplication across the board, and pre-population logic that decreases the amount of time taken to execute this key stage of the case journey. The new functionality is available for all cases submitted via the Shawbrook E-AIP system, as well as all cases submitted to the lender manually.

Managing Director of Shawbrook Commercial Mortgages, Karen Bennett comments:

“This is an important milestone for brokers and their clients and we have been working on making the valuation journey more efficient for some time. The ability to instruct the valuation on-line is a serious time-saver for our brokers and immediately culls several steps from what was a far more involved process, eliminating the need to access the “Quest” system altogether. 

Positive change such as this comes as a direct result of feedback from the broker community, and we are delighted to bring such a big product successfully to market. This builds on the initiatives delivered over the past few weeks and forms part of our drive to embed simplicity and efficiency throughout the Commercial business. 

With AVMs proving of significant value and the recent reduction in our arrangement fee until the end of June, we are looking forward to continuing this momentum throughout June with more news to follow over the coming weeks.”