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In case you weren’t aware, KYC, or "Know Your Customer", is the process of verifying the identity of a client. This usually involves collecting some form of identification, such as a driver's licence or passport, and comparing it to other public records. KYC is a critical part of preventing fraud and money laundering, as it helps to ensure that (for example) only legitimate customers are able to open accounts with financial institutions.
CDD, or "Customer Due Diligence", is a slightly more comprehensive form of KYC. In addition to verifying the customer's identity, CDD also involves assessing the customer's risk profile. This information is used to determine whether the customer poses a higher risk for money laundering or other criminal activities. As part of the CDD process, financial institutions may also conduct background checks and review public records for any red flags.
AML, or "Anti-Money Laundering", refers to the laws and regulations that are in place to prevent money laundering and other financial crimes. AML compliance is a major focus for financial institutions, as they are required to take steps to prevent their customers from using their services for illegal purposes. KYC and CDD are both key components of an effective AML program.
However, KYC and CDD is often seen as a "tick box" exercise by some organisations. In other words, rather than taking the time to really get to know their customers, they simply collect the minimum amount of information required and move on. This approach can lead to problems down the road, as it increases the chances of onboarding fraudulent customers or missed red flags that could indicate financial crimes. For this reason, it is important for organisations to strike a balance between compliance and customer experience when it comes to KYC and CDD.
At the end of the day, KYC and CDD is about protecting your organisation from financial crime. By taking the time to collect accurate and up-to-date information on your customers, you can help to ensure that only legitimate businesses are using your services. In turn, this helps to protect your reputation and your bottom line.
