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An estimated 1.6 million fixed mortgages will come to the end of their term in 2024. What was once a minor administrative issue for most people has, in this era of rapidly changing rates, become a much bigger issue.
Read more here - https://www.mortgagesolutions.co.uk/better-business/2023/12/04/the-rise-and-rise-of-product-transfers-and-trackers-bawa
What do you do think is the most important part of client retention?