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Hello all! I'm so excited to join this forum on behalf of Santander for Intermediaries.
To introduce myself, I'm AJ, National Key Account Manager. I started my career in mortgages as a broker 22 years ago, loving it for 12 years before joining the dark side becoming a BDM with HSBC, and then just under 3 years ago I joined Santander in my current role.
I hope given my background I understand what a challenging role being a broker is. It seems in recent years a new challenge presents itself annually!
As a lender we know we don't we don't always get everything right. We genuinely want to and thereby make your lives and roles easier. My grandma used to say you have 2 ears and 1 mouth for a reason…That is my mantra within my role with Santander - we are here to listen to you so we can evolve and keep making positive steps to support you to support your clients.
Santander's aims and my own are simple - to listen, to build trust, to support you and for myself I'd love brokers to love using Santander!
Cherry is a such a wonderful way to connect, share ideas and learn from each other.
Whilst I won't be able to chat about specific cases (we have a lovely team of field, telephone, live chat people for you there and I'm happy to try to get you in touch with someone who can help you), I really look forward to connecting with many of you and listening with both ears…
AJ
