Hi TMSL
Sorry to hear this - we genuinely don't want brokers to lose their business. Have you spoken to your BDM on this yet? I'm happy to help them look into it for you.
AJ
I didnt as I didnt feel my telephone bdm would have any clout to get this overturned, if you think you can help please pop me a pm and Ill send over some details.
I don't think providers can use the private messaging system - if you wouldn't mind sending the details to your TBDM and ask them to refer to it on to AJ then I'll happily look at it for it you. Nothing ventured nothing gained ☺️
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