Adviser feedback ratings for Coventry Building Society
Feedback comments
25 Jan 2017 Brainless admin
24 Jan 2017 One of my favourite lenders. Vanilla cases very easy and quick (and have got me out of a hole or two)
4 Mar 2015 You can't speak to anyone worthwhile to discuss a case. No flexibility and an affordability calculator that penalises all public sector workers by taking their gross pension deduction without considering the tax relief received.
26 Jun 2013 Looks lovely and that's about it.
9 May 2013 The only lender that comes anywhere close to providing a decent service to me and ultimately the customer is The Coventry. They answer the phones quicker than most. They are answered by someone knowledgeable enough to answer your question and will genuinely try to look for ways to resolve any issues.
4 Apr 2012 Probably the best lender in the country. A few quirks but great for brokers. They deserve a medal...!
4 Oct 2007 A jittery lender who is feeling the chill in the current climate. very picky and there is no discretion. they are just trained automatons. have no idea that the client can lose the property because of their tardiness.
20 Nov 2006 fastest service that I have experienced this year
11 Oct 2006 Fantastic service on urgent BTL case. From app to completion in 10 days because a member of admin team took responsibility and went the extra mile. Paid a week later.Found their on line system quirky but really rated the service. Will be trying to use them a lot more!!I can not remember the last time I was moved to make a positive statement about a lender.
9 Feb 2006 Had no problems very good normaly apart from a self cert case where client was both employed and self employed. My fault should have phoned first to get their view first. You live and learn
3 Feb 2006 Can't complain on the whole. Doing a good job with some good products, particularly high LTV.
