Adviser feedback ratings for Leeds Building Society
Feedback comments
15 Nov 2013 Can be good on affordability calculator but service is slow.
9 Nov 2013 Use as a last resort and then think twice, and prepare for lots of frustration. Lost their USP of max age 85.
9 Jul 2013 Wouldn't use them if hell had me
8 Jul 2013 They can be frustrating but usually come through okay.
8 Jul 2013 I've used Leeds half a dozen times in the last year. Typically 3 weeks to offer, but 4 weeks for the longest.
29 May 2013 They will never ever get another case from me, even if they pay the applicant to go there and do Nil%, and a 1% proc feee. They would cock it up somehow and p!55 everyone off somehow.....
8 May 2013 Incompetence of the highest order!
7 May 2013 Good products but frustrating when its 24 hrs to log in the post 48 hrs to go for 1st check 48hrs to go to an underwriter who often misses the fact that you have submitted what they want. A week to-ing and fro-ing when they agree that they already have the items . Back to the 48 hr to the underwriter . Mean sends out a re request for the given items. Val requested . Val report recd Yes another 48 hrs to be assessed. Meanwhile still requesting items sent. passed by underwriter. Now in 48 hrs queue for offer to be produced. Just waiting for them to introduce a 48hr turnaround to queue up for the stamp to post it. To be asked have you tried case-tracking. YES I HAVE HAVE YOU? BDM dismissive
7 May 2013 Awful lender to deal with
