Shawbrook Commercial provides instant IMO on Commercial “E-AIP” just hours after launch

11 August 2016

After extending its E-AIP digital application service yesterday for Commercial as well as Residential Investment cases, Shawbrook’s Commercial Mortgages team announces a customer received the first instant IMO on the same day.

The customer’s broker, Shawbrook Strategic Partner Charleston Financial completed the online application within minutes before receiving an immediate IMO.

Having introduced E-AIP for Residential Investment applications in April, the Shawbrook teams were keen to replicate the success of this online service when making it available for Commercial applications.

E-AIP has become a significant tool for Shawbrook’s broker panel when submitting initial applications. An average of 49% of applications resulted in an instant IMO between July 11th and August 5th, with the remainder referred to a Shawbrook Lending Manager to assess within an SLA of four hours.

James Hardwick, Director at Charleston Financial comments:

“Charleston Financial has used the E-AIP service for Residential applications on several occasions, and we have been pleased by the considerable time and effort this resource has saved us.

“It is a personal pleasure that one of our clients is the first to receive an instant IMO for a Commercial loan via E-AIP. We look forward to submitting further Commercial and Residential applications as the online submission has already significantly improved the service we can offer our clients.”

Emma Cox, Sales Director for Shawbrook Commercial added:

“After full systems testing by our internal teams, we were thrilled to release the E-AIP resource for Commercial applications yesterday.

“Our Data & Projects team has worked tirelessly to ensure that brokers benefit from a smart, efficient and quick online application journey.

“E-AIP has been widely praised by our broker panel and has streamlined the way Broker Partners do business with us. For the week commencing August 1st over 50% of Residential Investment applications were submitted via E-AIP, with IMOs issued within minutes and not days – illustrating the value of this digital resource.”