SortRefer reports record start to 2018 and sees remortgage spike in last six months of 2017

20 February 2018

SortRefer, the online conveyancing portal, has announced that conveyancing instructions to its panel increased by 65% in January 2018 over the same month in 2017.

The last six months up to January 2018 also saw remortgage conveyancing increase by 57% over the same period in 2017, which reflects the increasing popularity of remortgage business in response to upward pressure on interest rates and the decreasing number of cheap fixed rate deals.

January 2018 also saw the highest number of new users of the SortRefer portal in a single month.

SortRefer, which grew out of the frustration of its founder, Kevin Tunnicliffe’s experience of poor conveyancing service while a mortgage broker, has helped pioneer the success of online 24/7 conveyancing service to the intermediary market over the past five years.

Speaking about the successful start to 2018, Kevin Tunnicliffe commented, “We are delighted by the increase in new business, which is a testament to the quality of the service we offer through our portal and that of our conveyancer panel, members of which have proved to be outstanding examples of best practice and service to our introducers’ customers.

What I am particularly pleased about is the record number of new users who have been attracted to the SortRefer proposition in January. We have spent a lot of time and effort in restructuring our external and internal sales and customer service departments and January’s new user tally is a direct result of the new system bedding in and showcases the talented individuals we have working tirelessly to make SortRefer the best conveyancing platform in the market.”