Paradigm announce 2018-19 lender and provider award winners

14 May 2019

Paradigm Mortgage Services and Paradigm Protect, the mortgage services and protection propositions, have today (14th May 2019) announced the winners of its annual Lender and Provider Awards, which is now in its fifth year.

The awards were voted for by Paradigm’s directly authorised member firms each month and the results collated over the course of the 2018/19 financial year decide the winners.

The overall winners for 2018-19 are as follows:

Best Overall Lender – Winner: NatWest.
Best Residential Lender – Winner: Santander.
Best Buy-to-let Lender – Winner: Kent Reliance.
Best Specialist Lender – Winner: Kent Reliance.
Best Equity Release Lender – Winner: Hodge Lifetime.
Best Life Protection Provider – Winner: Legal & General.
Best General Insurance Provider – Winner: Uinsure.
Best Critical Illness Provider – Winner: LV=.
Best Income Protection Provider – Winner: The Exeter.
Best Group Risk Provider – UNUM.

Paradigm personnel also voted for their Strategic Partners of the Year awards, a special category for businesses which are judged to have excelled in their support of the Paradigm business and members. These Strategic Partner awards are split between both the mortgage and protection side of the business. The winners are:

Strategic Lender Partner of the Year – Precise Mortgages.
Strategic Provider Partner of the Year – AIG Life.

Each month, Paradigm’s members are encouraged to vote for their top three lenders and providers in each category, enabling Paradigm to provide an ongoing snapshot of advisers’ views throughout the course of the year. This annual process ensures those lenders and providers who consistently deliver service excellence are appropriately recognised.

Bob Hunt, Chief Executive of Paradigm Mortgage Services/Paradigm Protect, commented:

“Firstly, we’d like to offer our very warmest congratulations from everyone at Paradigm to all our winners in this year’s Awards. Given that these results are collated over the course of the last year, those who have produced consistent excellence are rewarded for their efforts and it gives a very real view of which lenders and providers are held in the highest regard.

“Working with quality lenders and providers has always been incredibly important to both Paradigm Mortgage Services and Paradigm Protect and we continue to add businesses to our panels to ensure our members have access to the broadest range of products and services available in the market.

“Competition is undoubtedly heating up across many sectors and those that have taken the plaudits this year will know they cannot afford to rest on their laurels given the quality of the propositions that are now available to advisers. This is all good news for our member firms and I’m sure they’ll continue to have their say on the top performers over the course of the next 12 months.”

Brad Fordham, Managing Director at Santander for Intermediaries, said:

“I am delighted that Paradigm advisers have voted Santander as their number one residential lender. Intermediaries are at the heart of what Santander do and my team work very hard to develop and innovate our offering so that we can provide you with a proposition that meets customer’s lending requirements. Thank you for this award and here’s to an equally successful 2019.”

Adrian Moloney, Sales Director at Kent Reliance for Intermediaries, added:

“On behalf of everyone at Kent Reliance for Intermediaries, I’m delighted to receive the awards for Best Buy-to-let Lender and Best Specialist Lender. To receive these awards from a key partner is one thing but to know they have been voted for by its own members makes this even more satisfying. I think this is testimony to the support and proposition that can only be effectively delivered if a lender and broker work together to match clients’ expectations, and we certainly have that with Paradigm.”

For further information on Paradigm Mortgage Services, please visit: www.paradigmmortgages.com