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Buckinghamshire Building Society - Help us to help you in three steps
20 April 2021
At Buckinghamshire Building Society, we pride ourselves on delivering excellent customer service. Help us to help you by following our simple steps below to help us process your cases as quickly as possible.
Step 1.
- For residential cases, a decision in principle needs to be completed and DIP acceptance received, before you can submit your application – you complete the decision in principle via the following link here.
- We have made it more simple for you to process your Buy to Let cases. Please complete our new Buy To Let Affordability Assessment here, before submitting your full application.
Step 2.
- Register to complete your application via our Broker online portal here.
- Please ensure that the full application is submitted with all the information requested on your DIP acceptance, together with the signed declaration, certified ID for all parties to the application and direct debit form. This is important, as your application cannot progress without these, which will delay your case being allocated to the underwriting team.
- For Buy to Let cases please refer to the bottom of your Buy To Let Affordability Assessment this will detail the required documents for your case.
Step 3.
- We will request the valuation fee and instruct the valuation up front so please ensure your client is aware that payment will need to be made once the application is submitted. Your applicant will need to call on 01494 879500 to make the payment directly to Buckinghamshire Building Society
Our underwriters are unable to review applications unless all of the information requested as part of the DIP acceptance process are submitted to your case and the valuation has been instructed.
Our service standards on our website to keep you updated on helping us to help you.
Email enquiries and DIP forms: dip@bucksbs.co.uk
Tel: Key Account Managers
Julie Hanif (South) 01494 418254
Claire Askham (North) 01494 418257
