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Evolution Money launch four-day working week trial across customer-facing departments

19 July 2022

Evolution Money, the second-charge lending specialist, has announced it is involved in the Government-sponsored four-day working week trial, with employees across its two biggest customer-facing departments taking part.

Taking place over a six-month period, Evolution employees in its mortgage adviser and collections department team will work for four days a week, with no impact on pay or holiday entitlement, and with a commitment to maintaining 100% productivity over the same period.

Staff receive a different day off each week – decided by rota – and Evolution have stressed to all stakeholders that it will be business as usual across all departments.

Evolution said it will review the performance of the trial regularly, with a focus on service levels and a continuation of KPIs being hit, plus it will formally review at three months. It said, if deemed successful, it intended to add its case management team to the trial at this point.

After the six-month pilot is completed at the end of 2022, Evolution said it would weigh up the introduction of the four-day working week across the entire business.

Further details on the four-day working week trial, can be found by visiting: www.4dayweek.com/ukpilot

Steve Brilus, CEO of Evolution Money, commented:

“We’re all very pleased to be taking part in this four-day working week trial and have put a considerable amount of thought and effort into how this might work in practice, what we wanted to achieve, and included a great deal of staff and stakeholder feedback in order to get this right.

“This is phase one of the trial, with our two largest customer-facing departments taking part, and we aim to quantify and evaluate its success – or otherwise – at the three- and six-months point to ascertain whether we include more departments and whether we broaden this out to the whole business.

“I’m very proud of the Evolution team who have made this a reality, and I know that everyone involved is embracing this as a massive step forward for our organisational culture and support for ‘Team Evo’.

“Our priorities remain focused on continuing to deliver excellent consumer outcomes and support to our extensive introducer network, and this will be front of mind at all points during this trial.

“This initiative supports our vision to be an employer of choice, which when combined with our wider purpose and focus on ESG, will help us to deliver a high-quality and ethical business that is attractive to both employees and all those who work with us.”

Evolution’s full range of products plus details on all its criteria can be found by visiting: www.evolutionmoney.co.uk