Vida introduces new Premier Packager Club

10 July 2023

Vida, the specialist lender, have introduced a new packager proposition designed with and for key partners.

The Premier Packager Club offers a bespoke proposition including a new packager exclusive credit tier and a dedicated page on their website.

Working closely with key partners, the Premier Packager Club is based on direct feedback and centred around three key principles: service, collaboration, and a unique proposition.

As well as direct access to underwriters through their V-Hub and the Vida Service Pledge that applies to all intermediary partners and applications, the Premier Packager Club will deliver exclusive service with a dedicated Packager Support team and clear escalation route for support with challenging cases.

The lender will continue to work collaboratively with packagers to develop the proposition with two-way feedback loops via case clinics and office visits. In addition, the unique proposition will offer bespoke criteria and product exclusives.

Helen Cawthra, Head of Intermediary Relationships at Vida commented:
“Earlier this year we sat down with several of our packager partners and asked them what they wanted from a Vida packager proposition. The Vida Premier Packager Club is a direct result of their honest feedback, and we are excited to be able to deliver a unique proposition and service that will make it easier for them to help their customers.”