SmartSearch marks rapid growth with recognition as a leading workplace

18 September 2023

SmartSearch, a UK leader in digital compliance, is not only expanding rapidly but also making its mark as a certified workplace in the financial sector.

As the firm approaches the significant milestone of welcoming it’s 200th team member, it is evident that the firm’s dynamic growth reflects the efforts of the talent management team in bringing fresh faces to the business.

Collette Allen, COO of SmartSearch, commented: "Our rapid growth mirrors our unwavering commitment to delivering excellence, both in the services we provide and the nurturing environment we have cultivated.

“Being acknowledged as a 'Best Place to Work in the financial services sector' is not just an honour but a testament to our team’s relentless efforts to nurture talent and foster a collaborative and inclusive workplace."

This industry recognition is courtesy of the 'Great Place To Work UK', which conducted an extensive Trust Index employee survey earlier this year. The survey researched various aspects of the employee experience, including work-life balance, and job satisfaction, across all departments and seniority levels. SmartSearch's inclusion in this list underscores a dedication to ensuring a rewarding and supportive work environment, where every employee finds a blend of professional growth and personal well-being.

The narrative of SmartSearch's growth is enriched by several significant developments that resonate well with the industry's progressive trends. The firm has a balanced representation of male and female employees, affirming its stance as an advocate of gender equality in the tech industry. As a result, the firm has emerged as a preferred workplace for women in the UK tech sector, a recognition that speaks volumes about its inclusive policies and growth opportunities.

In a bid to bring discover young talent, SmartSearch recently launched the SmartLab Academy. This initiative offers a week of intensive training to young individuals keen on starting a career in digital compliance. This initiative aligns with the firm's strategy to hire fresh graduates into the business, equipping them with the essential training to start a successful career path.

Collette added: "Our academy is a great opportunity for our young tech enthusiasts to step up, shine, and shape the future of our industry. It aligns perfectly with our desire to empower team members to reach their full potential, foster stronger engagement, and ensure we continue to deliver vital compliance protection to our clients globally."

This continued development of its innovative technology drove a 16 per cent expansion of its client base in the banking, finance, legal, accountancy, property, insurance, investment and property development sectors.

But while the number of its clients grew, the company retained its industry-leading 98 per cent customer retention rate.

As a result, SmartSearch’s digital platform is now trusted by more than 6,00 clients and 55,000 users across the UK, Europe and United States. This includes one in three of the UK’s top 200 law firms, 30 per cent of top 100 accountancy firms and more than 1,000 property firms.

For more information, please visit www.smartsearch.com