United Trust Bank Mortgages for Intermediaries Promotes Rachel Shackleton to Business Development Manager

23 October 2023

United Trust Bank (UTB) Mortgages for Intermediaries is continuing to develop its Sales Team and enhance relationships with distribution partners by appointing Rachel Shackleton to the role of Business Development Manager with immediate effect.

Rachel joined UTB’s Marketing team in 2018 and subsequently moved into the Bank’s Mortgage Division in 2020 as an Assistant Underwriter and more recently as a Broker Relationship Manager. In her new role as Business Development Manager, Rachel will be working closely with Key Account Manager Stewart Green supporting the Bank’s valued mortgage club and network distribution partners across the South of England.

Jodie Roy, who recently joined UTB from Metropolis Surveyors where she was Operations Manager, has taken over Rachel’s previous role of Key Account Relationship Manager. Jodie’s experience working with Second Charge brokers together with her many transferable skills will be an asset to the team.

Earlier this year UTB appointed Caroline Mirakian as Sales & Marketing Director – Mortgages with a key objective to develop the Bank’s distribution, particularly amongst clubs, networks and packagers. UTB recently announced that its active Mortgage Loan book had exceeded £1billion for the first time and predicted 24% growth in new business this year, the third consecutive year of 20%+ growth.

Announcing Rachel’s promotion, Caroline Mirakian, Sales and Marketing Director – Mortgages, said: “I am delighted to announce Rachel’s promotion to Business Development Manager. Rachel’s appointment underlines the importance we place on our distribution partners, our aspirations to maintain our strong growth and that we love to promote great people from within.

“We have all been hugely impressed by Rachel’s desire to succeed, her natural ability to form and maintain great relationships and her unique talent to create memorable experiences for intermediaries during her time on the mortgage broker helpdesk and as an underwriter. Rachel’s wealth of experience will certainly complement our growing field team and I know that she will continue to go above and beyond to help more of our intermediary partners help even more customers.”

Commenting on her promotion, Rachel Shackleton said: “I love working in UTB’s Mortgage division and I am very excited about my new role in the field sales team. I am fortunate to have made some fantastic relationships over the last two years and I am looking forward to supporting even more broker partners and contributing to their success as well as the Bank’s.”