Xpress Mortgages adopts OMS CRM solution

16 April 2024

One Mortgage System (OMS), the seamless single-input enquiry to completion processing platform for brokers, has been adopted by award-winning intermediary firm founded by Rachel Lummis, Xpress Mortgages.

Xpress Mortgages has opted for OMS as their CRM system of choice after an extensive review period. This partnership further extends OMS’s coverage across the intermediary market and underlines growing broker demand for an all-encompassing CRM system, amongst other tech enhancements.

OMS is the only end-to-end platform which covers product areas such as residential, buy-to-let, second charge, equity release, bridging, commercial plus general insurance, and protection. It is integrated with market-leading providers – Ignite, Submissions Brain, The Source, Twenty7Tec, iPipeline, Hometrack, Experian, Equifax, Uinsure, Air Sourcing and Knowledge Bank - to provide users with best in class for product sourcing, protection sourcing and criteria searching.

OMS is proud to be one of the first CRM platforms within the mortgage industry to achieve ISO 27001 certification. This significant milestone reflects OMS's ongoing efforts to establish itself as a trusted and reliable partner in the mortgage origination space. By obtaining ISO 27001 certification, OMS reinforces its position as a leading tech provider and strengthens its ability to support the evolving needs of its clients.

Xpress Mortgages is an award-winning directly authorised mortgage advisory firm formed by Rachel Lummis in 2006.

Melanie Spencer, Business Partnership and Growth Director at One Mortgage System (OMS), commented:

“It’s always reassuring to have such positive tech related conversations with intermediary firms, especially forward-thinking ones such as Xpress Mortgages who have established a strong reputation in the industry for delivering the highest service standards. We hope the integration of our CRM solution will further enhance these already impressive client relationships and improve their mortgage journey by automating workflows and optimising time-consuming internal processes, amongst many other important features.”

Rachel Lummis, Director at Xpress Mortgages, added:

“We wanted to move to a CRM system that would speed up the mortgage administration process. Spending time repeatedly keying in the same data to numerous platforms was not the best use of our time. We had a demo with OMS and were quite frankly blown away. This is a move which will significantly cut down the administration time on each case and make the process seamless.”

To register for a free trial, brokers should visit www.onemortgage.co.uk