ONP launches collaboration with Curve Conveyancing to offer comprehensive remortgage services
30 July 2024
Leading conveyancing firm ONP, part of major home moving group Movera, is working with Curve Conveyancing Solutions Limited, supporting them with remortgage instructions, to deliver service quality and reliability to clients.
ONP will be providing two products designed to meet client’s needs, including a cashback option, allowing clients to receive cashback on their remortgage transactions, and a fixed legal fee, with a comprehensive range of additional services.
The remortgage services will be managed by a dedicated team based in Stoke, led by Chris Horwood. The team comprises experienced professionals from various departments, including developers, change managers, and operational staff, all working together to ensure the highest standards of service delivery.
Paul Wareham, Managing Director at Curve Conveyancing Solutions Limited, commented: “As a new entrant to Conveyancing, Curve is building its proposition on providing excellent service and relationships to clients and introducers, enhanced through leading edge technology.
“We chose ONP due to their outstanding reputation in the market and high customer satisfaction scores. The onboarding process has been a collaborative effort, with key individuals from both companies working closely to ensure a seamless transition. We are confident that this collaboration will enhance our service offering and provide significant value to our clients."
Sharon Beedham, Partner Relationship Manager at ONP, stated: "We are delighted to be working with Curve Conveyancing and to bring the service and proposition to life.”
“Our in-house IT and Change teams, along with our operational experts, have played a crucial role in the development and launch of this service. Their extensive experience and expertise have ensured a smooth and efficient process. This includes integration with third-party providers such as Perfect Portal."
Warren Martin, Director of Operations at ONP, added: "This partnership exemplifies our commitment to blending advanced technology with personalised service. Our experienced Case Managers dedication to customer satisfaction will ensure that every client receives the attention and support they deserve."
This collaboration aligns with ONP’s longstanding commitment to deliver efficient service quality driving better outcomes for customers.