The Finance Planning Group goes live with Acre to help deliver a modern advisor experience and superior customer outcomes

10 October 2024

• Growing proportion of commercial brokers seeing decreased demand from SMEs for finance

• Economic uncertainty, specifically the Budget, blamed for slowdown in appetite

• Property purchase remains the main purpose for borrowing according to commercial brokers

10 October 2024: The Finance Planning Group (FPG) has gone live with Acre, one of the fastest growing intermediary platforms, after choosing it as its primary tech platform. The whole of market broker business, which completed £1.4 billion in mortgage lending last year, is in the process of transitioning its 100 advisors onto Acre. This new partnership reflects FPG’s overall strategy of delivering excellent customer outcomes by using the latest technology.

Acre’s appointment by FPG follows a competitive selection process. The platform’s advisor-centric outlook and continuous tech evolution means FPG brokers can use just one system to collect client information with no additional workload and, at the click of a button, deliver unique insights which support more accurate and affordable recommendations. The two parties are also working together to underpin FPG’s risk and control requirements with Acre’s unique compliance management system.

Mark Ninnim, Finance Planning Group Director said: “Acre’s refreshing approach to making the mortgage journey smoother, quicker and easier for everyone is why we chose them over market incumbents. They listen to brokers’ needs and continuously extend the platform to be even better – from productivity gains like digital ID verification to credit reports pre-populating the fact-find. Acre allows us to improve our customer experience, as we are already finding.”

Justus Brown, Founder and CEO of Acre, added: “FPG's reputation as a well respected brokerage is built upon an ethos of strong customer relationships and looking after their brokers. It’s an approach we echo at Acre. We are excited to be working with FPG and see them gain from our game-changing technology - boosting their service standard with clients and easing the pressures of brokers’ jobs.”