MortgagX unveils AI employees to help mortgage brokers

20 February 2025

One of the leading financial technology firms for the mortgage sector, MortgagX, has unveiled its latest advancement for the industry: AI employees. These digital assistants are tailored to support mortgage brokers, helping propel the industry forward through innovation. AI employees are designed to increase efficiency for brokers by automating manual processes and administrative tasks. By embracing this new technology, brokers have more free time to focus on clients and it has the potential to completely revolutionise the mortgage process.

A New Way to Navigate Mortgage Brokering

The mortgage industry is known for being slow and bogged down. This is largely due to constraints like compliance concerns and labour-intensive manual processes. MortgagX understands these problems very well and is looking to address them directly with AI agents. These digital assistants are developed with an understanding of the industry and all of its quirks. This, in turn, makes them incredibly useful for brokers as AI agents can support them by performing the administrative tasks associated with the mortgage journey.

By launching these new AI employees, MortgagX is looking to target some of the most troubling challenges and pain points brokers experience - administrative processes. From the risk of human error to the time costs of these processes, AI employees have an answer.

How MortgagX’s AI Employees Help Mortgage Brokers

One of the most frustrating parts of working as a mortgage broker is the paperwork. It is a time-consuming process that is prone to human error, often limiting the time for client interactions and growth opportunities. MortgagX looks to change that with AI employees that can be used to automate all sorts of tasks such as client screening, fact-finding, sourcing products, managing documents and compliance checks.

By implementing AI employees, brokers gain incredible efficiency which allows them to claw back free time. It creates space for brokers to leverage growth opportunities at the right moment in an increasingly competitive market. AI employees are a great way to support brokers by offloading the mundane, time-intensive tasks. This, in turn, gives brokers more freedom to improve client services, improve their reputation in the industry and potentially increase earnings.

How AI Employees Work for Brokers

At the core of MortgagX’s AI employees lies a suite of features that have been carefully designed with the mortgage industry in mind. These features can help with all of the administrative processes in the mortgage process, from client acquisition to mortgage completion. These core elements include:

Client Screening and Automated Fact-Finding: Verifies client identities and gathers key data, minimising paperwork and improving accuracy.
Bank Statement & Credit File Analysis: Evaluates financial documents in real-time for precise and reliable assessments.
Relationship Management: Keeps clients updated throughout the mortgage journey, building trust through consistent and transparent communication.
Compliance Checks: Assesses that procedures comply with FCA regulations, helping brokers meet compliance requirements.
Smart Integrations: Seamlessly connects with integral systems such as insurance providers, HMRC, Companies House, and property portals for a streamlined workflow.
AMI – AI Mortgage Assistant: Responds to client inquiries instantly, ensuring ongoing support and engagement.

How AI Tools are Reshaping the Mortgage Landscape

The introduction of MortgagX’s AI employees is a big evolution for the mortgage industry for brokers and their clients. This innovative technology has been made by experts who understand the industry and the challenges brokers face. This unique perspective makes these AI employees the ideal way to help brokers in numerous ways, such as:

Saving Time: It can reduce the time spent per case by up to 8 hours, which is a huge gain for broker productivity.
Fewer Errors: With less human input, there is less human error thanks to automated data entry and analysis.
Improved Client Satisfaction: With faster processing times and continuous communication, clients are left happier with their experience.
Cost Savings: By automating the workload and integrating various administrative processes, operational expenses are lowered.

Although AI employees can do much of the labour-intensive administrative processes, the broker is still in the driving seat. Brokers will still be providing tailored advice for clients and leaning into their expertise. By assisting with manual administrative tasks, AI employees can free up mortgage brokers to focus more on client relationships.

How MortgagX Compares to Traditional AI

Traditional AI tools are designed to focus on task automation, which is only a part of what makes MortgagX’s AI employees so useful. The secret behind these AI employees is that they use agentic AI principles to function. They work by understanding, reasoning and managing complicated cases proactively. They are dynamically adaptable and can adjust for different levels of complexity in a case while integrating across multiple systems at once.

It is this ability that sets them above general AI tools and why brokers stand to see so much benefit from them. It is industry-focused and does a bulk of the heavy lifting for brokers in a cost-effective way.

Move Forward in the Mortgage Industry With AI Employees

MortagX has paved the way forward for the mortgage industry with the release of AI employees designed specifically for mortgage brokers. This innovative technology looks to make the mortgage journey better for brokers and clients alike, bringing new levels of efficiency and improved client service.

If you are looking to move forward in the mortgage industry, then harnessing the power of AI employees can help. Head to https://mortgagx.ai/ today to arrange a discovery call to learn more about getting started with AI employees.