Rewards platform Vaboo launches unique offering for brokers to improve customer engagement and retention

13 March 2025

Customer Rewards platform Vaboo, which has been operating in the Property Management sector since 2019, has recently launched a new offering aimed at Mortgage Brokers and IFA’s designed to help businesses add value to their wider customer proposition, improve customer engagement and retention.

Through Vaboo’s platform, estate and letting agents have been supporting over 200,000 customers with the costs of moving as well as the everyday cost of living, via access to exclusive pricing, offers and discounts from most major national retail brands.

In turn, Vaboo’s clients receive valuable live data within their whitelabelled platform highlighting customer wants and needs, as well as insights into customer satisfaction levels.

Launching a Rewards platform has helped Vaboo’s clients improve their brand engagement and customer satisfaction scores by over 40% within a year.

Following interest shown from mortgage brokers, Vaboo has now launched a cost effective offering available to all sizes of broker businesses, so that they can not only help with clients long term finances, but also with everyday living expenses. Weekly branded communications are included as part of the service which reduces the demand on any marketing resource and keeps engagement high.

Mortgage brokers and IFAs can find out more by visiting vaboo.co.uk/finance.

Vaboo CEO, Jonathan Stein commented: “After scaling our business with renters and letting agents in mind, the synergies with brokers and mortgage customers is natural. We are excited to deliver our new service across the industry and help brokers and IFA’s with customer nurture to deliver more revenue”.

Adam Reed at Reed Residential said: "Vaboo helps us to find a cost-effective and practical way to invest in customer experience and engage with our tenants so that we can continue to grow our business with integrity, prove we care and stand out from our competitors."

Keeran Beebeejaun at Medway Premier Homes adds: "We have been using Vaboo for some time as we wanted to increase engagement with our customers, make them feel valued and give something back for choosing us. The team is great and always willing to help generate ideas."