HSBC UK’s vulnerable customers CPD webinar – please join us

25 March 2025

In today’s world, many customers face a number of different challenges that can make accessing services difficult. Customers who are vulnerable often need additional support, whether that is due to personal circumstances, health issues or financial hardship.

Join HSBC UK’s Vulnerability Oversight Team for a talk on all thing’s ‘vulnerability’, including how to identify and provide practical support for customers in vulnerable circumstances, whilst also discussing how you can meet the FCA’s requirements on Consumer Duty.

How to register

To register for one of our webinars, please click on your preferred option below and enter your details.

Once confirmed, please save the invitation to your calendar.

CPD approved ‘Supporting customers in vulnerable circumstances’

Tuesday 15th April – 13:00
Wednesday 23rd April – 10:00

Attendees must register and attend individually to receive their CPD certificate for the webinar. These details will then be used to issue your CPD certificate.

The webinar will last approximately 30 minutes.

We look forward to welcoming you.

Intermediary Risk

HSBC UK