How is this helpful?? cherry

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Spinmeister

Joined 25/05/22
Posts 41 – Message

So I just received this product update

Why can Santander not be specific instead of leaving us wondering which rates are rising and which are falling?

Basic common-sense non-withstanding, this just about sums up the Santander attitude towards brokers

You’ve given us 36hours warning but no idea of what is changing

How difficult would it have been to detail the changes?

On Friday 31 January, we’re reducing most fixed rates in our new business and product transfer ranges by up to 0.28%. A small number of fixed rates are increasing by up to 0.12%.

We’re also temporarily withdrawing our green remortgage range for residential and Buy to Let customers.

There’s no change to new business or product transfers

Report Post Yesterday, 4.14 pm

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AJS (SANTANDER)

Joined 28/10/24
Posts 49 – Message

Hi SM

if you scroll down a little on the email it should actually have all the detail for you… this is something I confirmed we’d successfully changed following feedback on here earlier this week 😊

Report Post Yesterday, 5.36 pm

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Madvice

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Spinmeister

Joined 25/05/22
Posts 41 – Message

In truth I didn't scroll down. Thanks for pointing it out and my apologies to you - these are very useful.

A change for the better indeed!

Report Post Yesterday, 5.40 pm

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AJS (SANTANDER)

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AJS (SANTANDER)

Joined 28/10/24
Posts 49 – Message

Absolutely and hats off to you Cherry advisors as this wasn’t something I’d realised we weren’t communicating in detail - delighted with the little wins 😊

Report Post Yesterday, 5.53 pm

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